Job Description :

Job specs :

Objectives of this Scope of Work

  • The main purpose of this position is to conduct business analysis on the delivery of information and communications technology (ICT) solutions for business, including but are not limited to:
  • Identification of systems solutions to problems, bringing business and information technology (IT) together, translating business requirements into systems requirements and conveying the business requirements into the development space.
  • Identifying solutions to business problems, focusing on business optimisation and investigating more efficient ways of working and organising resources to achieve business goals.
  • Bringing together different elements of the business by performing a consolidation and innovation role in order to create new or different alternatives and solutions.

Scope of Services Definition The successful candidate will be responsible for the following key performance areas:

  • Identifying stakeholders who are impacted by an initiative or share a common business need.
  • Planning business analysis activities.
  • Consulting with business to understand business objectives, drivers, functions and structures, and developing detailed workflow analyses.
  • Consulting with business and technical stakeholders to elicit, analyse, communicate, document and validate requirements for changes to business processes or systems requirements.
  • Investigating problems and proposing possible solutions by interacting with users, developers and other participating stakeholders.
  • Analysing the feasibility of options, recommending viable solutions, validating these with stakeholders and developing the supporting business case.
  • Working collaboratively with the business customer and technical stakeholders to document the specifications for a chosen solution in terms of information systems, processes and people requirements.
  • Consulting with other specialists in the BSTD as to whether a ‘build’ or ‘buy’ approach would be most appropriate given the circumstances and working with the procurement division in respect of the necessary specifications to assess service providers’ suitability for ‘buy’ decisions.]
  • Interacting with architects and developers to ensure the system is properly implemented, and monitoring whether requirements are being met.
  • Managing the quality of the solution being deployed.
  • Managing change requirements and specifications.
  • Managing user acceptance testing (ensuring the deployed solution meets the business need).
  • Developing user manuals.
  • Training users on the new system
  • Knowledge of the systems development life cycle (SDLC) (essential)
  • Skilled in business process models analysis, design and documentation (essential)
  • Ability to use basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet and e-mail) (essential)
  • Skilled in using modelling tools (required)
  •  Analytical thinking ability
  •  Communication skills (verbal and written)
  •  Facilitation skills
  • Quality orientation
  •  Negotiation skills
  •  Interpersonal relationship building and maintaining skills
  •  Presentation skills
  •  Ability to build customer loyalty
  •  Ability to work in a team
  •  Motivated self-starter
Key deliverables:
  • End to end Business Analysis and Process Re-engineering services, producing the following artefacts:
  •  Feasibility Report;
  • Business Analysis Work Plan;
  • Business Requirements Specification Document;
  • Functional Requirements Specification Document;
  • Business Analysis Measure and Feedback Report;
  • Business Process Modelling document; and
  •  Training documentation; and
  •  Training and knowledge transfer documentation

Jobs details

Experience Required : 5 Years